Terms & Conditions

Introduction

1. Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the platforms, services, and products operated by Fixey Software Solutions (Pvt) Ltd (hereinafter “Fixey Platforms,” “we,” “our,” or “us”).
We are incorporated under the Companies Act No. 7 of 2007 of Sri Lanka as a Private Limited Company (Company Number: PV 00319559).

By accessing or using any of our platforms you agree to comply with these Terms. If you do not agree, please discontinue use of our services immediately.

Eligibility & Accounts

You must be at least 18 years of age to use our services.
You are responsible for maintaining the confidentiality of your account details.
You agree not to share your login credentials with others.

Use of Services

You agree to use our services only for lawful purposes. You may not:

Use the platform for fraudulent, illegal, or harmful activities.
Attempt to gain unauthorized access to systems, accounts, or data.
Upload malicious code, viruses, or engage in disruptive behavior.

Payments & Subscriptions

All payments for services are received exclusively by Fixey Software Solutions (Pvt) Ltd.
Payment details are securely handled, and third-party gateways may be used for transactions.
Subscription plans renew automatically unless canceled in advance.
Refunds (if applicable) will be processed according to our Refund Policy (see Section 4).

Intellectual Property

All software, platforms, trademarks, and content are the exclusive property of Fixey Software Solutions (Pvt) Ltd.
Users retain ownership of content they upload but grant us a limited license to operate, display, and distribute such content within our services.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in misuse of our services.

Limitation of Liability

Fixey Platforms shall not be liable for indirect, incidental, or consequential damages.
Services are provided on an “as is” basis, without warranties of uninterrupted availability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

By accessing or using any of our platforms you agree to comply with these Terms. If you do not agree, please discontinue use of our services immediately.

Eligibility & Accounts

You must be at least 18 years of age to use our services.
You are responsible for maintaining the confidentiality of your account details.
You agree not to share your login credentials with others.

Use of Services

You agree to use our services only for lawful purposes. You may not:

Use the platform for fraudulent, illegal, or harmful activities.
Attempt to gain unauthorized access to systems, accounts, or data.
Upload malicious code, viruses, or engage in disruptive behavior.

Payments & Subscriptions

All payments for services are received exclusively by Fixey Software Solutions (Pvt) Ltd.
Payment details are securely handled, and third-party gateways may be used for transactions.
Subscription plans renew automatically unless canceled in advance.
Refunds (if applicable) will be processed according to our Refund Policy (see Section 4).

Intellectual Property

All software, platforms, trademarks, and content are the exclusive property of Fixey Software Solutions (Pvt) Ltd.
Users retain ownership of content they upload but grant us a limited license to operate, display, and distribute such content within our services.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in misuse of our services.

Limitation of Liability

Fixey Platforms shall not be liable for indirect, incidental, or consequential damages.
Services are provided on an “as is” basis, without warranties of uninterrupted availability.

Governing Law

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

By accessing or using any of our platforms you agree to comply with these Terms. If you do not agree, please discontinue use of our services immediately.

Eligibility & Accounts

You must be at least 18 years of age to use our services.
You are responsible for maintaining the confidentiality of your account details.
You agree not to share your login credentials with others.

Use of Services

You agree to use our services only for lawful purposes. You may not:

Use the platform for fraudulent, illegal, or harmful activities.
Attempt to gain unauthorized access to systems, accounts, or data.
Upload malicious code, viruses, or engage in disruptive behavior.

Payments & Subscriptions

All payments for services are received exclusively by Fixey Software Solutions (Pvt) Ltd.
Payment details are securely handled, and third-party gateways may be used for transactions.
Subscription plans renew automatically unless canceled in advance.
Refunds (if applicable) will be processed according to our Refund Policy (see Section 4).

Intellectual Property

All software, platforms, trademarks, and content are the exclusive property of Fixey Software Solutions (Pvt) Ltd.
Users retain ownership of content they upload but grant us a limited license to operate, display, and distribute such content within our services.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in misuse of our services.

Limitation of Liability

Fixey Platforms shall not be liable for indirect, incidental, or consequential damages.
Services are provided on an “as is” basis, without warranties of uninterrupted availability.

Governing Law

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

2. Privacy Policy

Information We Collect

Personal Information: Name, email, phone number, payment details.
Usage Data: Browser type, device, IP address, session logs.
Cookies & Tracking: To improve performance and personalize experiences.

How We Use Information

To provide and improve our services.
To process payments and manage subscriptions.
To ensure platform security and prevent fraud.
To communicate updates, offers, and support.

Sharing & Disclosure

We do not sell user data.
Data may be shared with trusted third-party service providers (e.g., payment processors).
We may disclose information if required by law or regulatory authorities.

Data Retention

We retain personal data only for as long as necessary to provide services.
Users may request data deletion subject to legal requirements.

User Rights

Access, correction, or deletion of personal information.
Opt-out of marketing communications.

Security Measures

We implement encryption, secure storage, and monitoring to protect user data.

Information We Collect

Personal Information: Name, email, phone number, payment details.
Usage Data: Browser type, device, IP address, session logs.
Cookies & Tracking: To improve performance and personalize experiences.

How We Use Information

To provide and improve our services.
To process payments and manage subscriptions.
To ensure platform security and prevent fraud.
To communicate updates, offers, and support.

Sharing & Disclosure

We do not sell user data.
Data may be shared with trusted third-party service providers (e.g., payment processors).
We may disclose information if required by law or regulatory authorities.

Data Retention

We retain personal data only for as long as necessary to provide services.
Users may request data deletion subject to legal requirements.

User Rights

Access, correction, or deletion of personal information.
Opt-out of marketing communications.

Security Measures

We implement encryption, secure storage, and monitoring to protect user data.

3. Cookie Policy

What Are Cookies?

Cookies are small files stored on your device to improve browsing experiences.

How We Use Cookies

Essential Cookies: For authentication and secure login.
Performance Cookies: For analytics and performance monitoring.
Preference Cookies: To remember user settings.

Managing Cookies

You can disable cookies in your browser settings, but this may affect platform functionality.

Consent

By using our services, you consent to our use of cookies as described.

What Are Cookies?

Cookies are small files stored on your device to improve browsing experiences.

How We Use Cookies

Essential Cookies: For authentication and secure login.
Performance Cookies: For analytics and performance monitoring.
Preference Cookies: To remember user settings.

Managing Cookies

You can disable cookies in your browser settings, but this may affect platform functionality.

Consent

By using our services, you consent to our use of cookies as described.

4. Payment Terms

Payment Responsibility

All transactions are processed solely by Fixey Software Solutions (Pvt) Ltd.
Users must provide accurate billing details.

Refund Policy

Refunds are granted only in cases of technical issues or wrongful charges.
Subscription-based services are generally non-refundable once a billing cycle starts.

Renewals

Subscriptions automatically renew unless canceled before the renewal date.

Disputes

Users should contact support first for resolution.
If unresolved, disputes shall be handled under Sri Lankan law.

Taxes & Compliance

All payments include applicable local taxes as required by law.

Payment Responsibility

All transactions are processed solely by Fixey Software Solutions (Pvt) Ltd.
Users must provide accurate billing details.

Refund Policy

Refunds are granted only in cases of technical issues or wrongful charges.
Subscription-based services are generally non-refundable once a billing cycle starts.

Renewals